Beds are provided, we do not allow outside beds. Food and medication is a must. I need emergency numbers and amount of food given.

I do not formally track vaccine status, as I am not a kennel. People that use my services have always taken care of their animals, so I base this on trust.

Puppies aged 2–4 months who are not yet spayed or neutered are welcome, but services will need to pause after 4 months until they have been spayed or neutered. Dogs over 1 year of age that are not spayed or neutered will be given a referral elsewhere.

I feed upon waking between 5 to 6 AM and then again when convenient as a group between 4 to 9 PM. If a dog requires meals outside of this, they will need to be a puppy less than a year old, need medication with another meal, or some other vet designated need. Outside of these things, there will be an up charge for special needs.

Transportation is included for homes within one hour of our property. Homes more than 20 minutes away may incur extra transport fees and more limited intake times. Drop-off and pick-up at our home is no longer available. Transportation keeps things flexible for both of us and keeps our property quiet. Service is limited to a one-hour radius from our property. Playgroup runs only for the towns mentioned in the playgroup section, as it's a 5-hour service requiring transportation through us. Boarding is available within our standard one-hour service radius.

No discounts are offered. I am a premium service with limited space and time.

Overnight boarding caps at 8 to 12. I also run playgroup services Mon., Tues., Thurs., and Fri. so numbers swell a bit there for 5 hours.

My dogs sleep communally in a dog bedroom off the mudroom of my house, inside my retrofitted oversized garage with a heat pump which converts air to AC. I have 2 other rooms to divide the pack into cohesive smaller groups to help everyone settle. Bedtime is generally 7 PM and the dogs wake up at 5 AM.

My policy has always been to remain flexible about full refunds up until I am actually driving to your home. Animals are unpredictable and so are plans. If part of a service has been performed, I will refund the remainder. During peak periods, as with holidays and school vacation weeks, I have a no refund policy since the space could have been given to someone else. However, if you are a member of year round playgroup services and have an automatic boarding spot, you will always have a full refund. I book mostly through text format to have everything in writing, to refer back to and to prevent confusion. I expect payment when the bill is received so I can save time for your needs. Boarding: My preferred payment is VENMO but I also accept Zelle. Checks and cash are no longer accepted for boarding as I need money to reserve space. Playgroups: My preferred payment is VENMO but I also accept Zelle. Playgroups can be paid monthly with checks or cash if needed. Make checks out to Andreas Animal Care LLC.